Refund policy

Return and Refund Policy for Sunitha Reddy Sarees

At Sunitha Creations AKA Sunitha Reddy Sarees , we are committed to ensuring your satisfaction with every purchase. Please review our Return and Refund Policy carefully before making a purchase.

1. Returns:

  • We do not accept returns unless there is a mistake in the product delivered or if it is damaged upon arrival.

  • If you receive an incorrect item or a damaged product, we require photographic evidence, including an opening video as proof of the damage. This video must clearly show the condition of the outer packaging and the contents inside.

  • All return requests must be reported to us within 2-3 days of delivery. Any requests made after this timeframe may not be considered.

2. Refunds:

  • Upon verification of the damage or mistake, we will offer a replacement for the damaged or incorrect item. If a replacement is not available, we will issue a refund to the original payment method used for the purchase.

  • Refunds will be processed within 5-7 business days after approval.

  • Shipping charges incurred for returning the item will be refunded only if the return is a result of our error.

3. How to Initiate a Return:

  • To initiate a return, please contact our customer service team at:
  • Provide detailed information about the issue, including order number, item description, and photographic evidence of the damage or mistake.

4. Exceptions:

  • We reserve the right to refuse returns or refunds if the product has been used, damaged due to misuse, or if the return request is made beyond the specified timeframe.

  • Custom-made or personalized items may not be eligible for returns or refunds unless there is a manufacturing defect or mistake on our part.

5. Contact Information:

  • If you have any questions or concerns about our Return and Refund Policy, please contact us during our working hours:

By making a purchase from Sunitha Creations AKA Sunitha Reddy Sarees, you agree to adhere to the terms and conditions outlined in this Return and Refund Policy. Thank you for choosing Sunitha Reddy Sarees for your clothing needs.

Sunitha Creations Management